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PRIVACY

POLICY

​Last updated: January 2026

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The Southill Estate is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK GDPR and the EU GDPR when you use the Southill Estate website (www.southillestate.co.uk).

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1. Data Controller

The Southill Estate is the data controller responsible for your personal data.

Registered address: The Estate Office, Southill Park, Southill, Biggleswade, Bedfordshire, SG18 9LJ
Email: enquiries@southillestate.co.uk
Telephone: 01462 813 209

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2. Personal Data We Collect

We may collect, use, store, and transfer the following categories of personal data:

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a) Data You Provide Directly

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Enquiry details

  • Booking, event, or accommodation information

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b) Data Collected Automatically

When you use our Website, we may collect:

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on the site

  • Referring URLs

This information is collected through cookies and similar technologies.

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3. How We Use Your Personal Data

We use personal data for the following purposes:

  • To respond to enquiries and communications

  • To manage bookings, events, or services

  • To administer and improve our Website

  • To maintain security and prevent fraud

  • To comply with legal and regulatory obligations

We will not use your data for purposes that are incompatible with those listed above.

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4. Legal Bases for Processing

Under GDPR, we rely on the following lawful bases:

  • Consent – where you have explicitly agreed

  • Contract – where processing is necessary to fulfil a booking or service

  • Legal obligation – where processing is required by law

  • Legitimate interests – to operate and improve our estate and website, provided your rights are not overridden​

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5. Data Sharing

We do not sell or rent personal data.

We may share your data with:

  • Trusted service providers (e.g. website hosting, booking platforms, IT services)

  • Professional advisers (legal, accounting, insurance)

  • Public authorities where legally required

All third parties are contractually required to process data securely and in compliance with GDPR.

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6. International Transfers

If personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions

  • Standard Contractual Clauses

  • Other GDPR-approved safeguards

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7. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Accidental loss

  • Disclosure or alteration

Access to personal data is limited to authorised personnel only.

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8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes described in this policy

  • Meet legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

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9. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request rectification of inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time (where consent is the legal basis)

To exercise your rights, please contact: enquiries@southillestate.co.uk

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10. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your data has been mishandled.

  • UK: Information Commissioner’s Office (ICO)

  • EU: Your local data protection authority in your country of residence

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11. Cookies

We use cookies and similar technologies to:

  • Ensure the Website functions properly

  • Analyse website traffic

  • Improve user experience

You can manage cookie preferences through your browser settings.
For more details, please see our Cookie Policy.

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12. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

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14. Contact Details

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

The Southill Estate
Email: enquiries@southillestate.co.uk
Address: The Estate Office, Southill Park, Southill, Biggleswade, Bedfordshire, SG18 9LJ

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